Bajik Privacy Policy — Your Information Is Completely Safe With Us

1. Introduction

Bajik (hereinafter referred to as "we", "us", or "the Platform") is fully committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the bajik.ws website or our mobile app.

By registering on our platform or using our services, you are considered to have consented to this Privacy Policy. Please read it carefully. If you have any questions, feel free to contact us.

2. What Information Do We Collect?

To ensure a convenient and secure experience on Bajik, we collect the following types of information:

A) Registration & Identity Information

• Name, username, and password
• Email Address & Mobile Number
• Date of birth (for age verification)
• National ID or Passport Number (for KYC purposes)
• Residential address

B) Financial Information

• Payment Method Details (bKash, Nagad, Rocket, Bank Card)
• Deposit & Withdrawal History
• Transaction Records

C) Technical Information

• IP address, browser type and version
• Device information (operating system, screen resolution)
• Platform Activity Log Data
• Cookies and Session Data

D) Usage Information

• Game Preferences & Betting History
• Time Spent on Platform Records
• Support tickets and communication history

3. How We Use Your Information

Bajik uses the information it collects solely for the purposes listed below:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To facilitate betting, gaming, and payment processing.
• Security & Fraud Prevention: To detect suspicious activity.
• Customer Support: To address your complaints and inquiries.
• Legal Obligations: To meet regulatory requirements.
• Promotional Communications: To send you special offers and newsletters, with your consent.
• Service Improvement: To analyze and improve the user experience.
• Responsible Gaming: To monitor user gaming behavior and provide assistance where needed.

4. Data Disclosure & Sharing

Bajik never sells your personal information to third parties for commercial purposes. However, we may share limited data in the following circumstances:

• Payment Processors: To process financial transactions (e.g., bKash, Nagad partners).
• Security Partners: For identity verification and fraud prevention.
• Law Enforcement Agencies: To comply with court orders or government directives.
• IT Service Providers: For server hosting and technical support (under strict confidentiality agreements).

Before sharing any data with third parties, we enter into strict data processing agreements with them.

5. Cookie Policy

Bajik uses the following types of cookies:

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the Platform.

6. Data Retention Period

Bajik does not retain your personal data longer than necessary. We generally follow the guidelines below:

• Active Account Data: Retained until the account is closed.
• Financial Transaction Records: Minimum 5 years (as required by law).
• KYC data: 7 years after account closure.
• Marketing Data: Deleted within 30 days of consent withdrawal.

7. Your Rights

As a Bajik user, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that processing of your data be restricted in certain cases.
• Right to Portability: The right to receive your data in a portable format.
• Right to Object: The right to opt out of marketing communications.

To exercise any of these rights, please contact our support team.

8. International Data Transfers

Bajik operates servers across multiple countries. Your data may be processed outside of Bangladesh. In such cases, we follow international data protection standards (including GDPR-aligned practices) to ensure your information remains fully protected.

9. Data Protection Measures

Technical and administrative measures Bajik has implemented to protect your data:

• TLS/SSL Encryption for All Data Transmissions
• AES-256 Encryption for Database Storage
• Multi-Factor Authentication System
• Regular Penetration Testing & Vulnerability Scanning
• Employee Data Protection Training
• Least Privilege Access Policy
• 24/7 Cybersecurity Monitoring

10. Data Breach Response

In the event of a data breach, Bajik will act swiftly. We will notify the relevant regulatory authorities within 72 hours and inform affected users as quickly as possible. Our incident response team is active 24 hours a day.

11. Children's Privacy

Bajik strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately.

12. Policy Updates

Bajik reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will notify you via email or an in-platform notification. Continued use of the platform after such changes constitutes your acceptance of the updated policy.

13. Contact

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

• Email: support@bajik.ws
• Live Chat: Available 24/7 on the platform